01
Identify the charge
Confirm the merchant, payment route, amount and relevant dates.
Private by design. No bank connection.
Charged for something you didn’t expect?
Let’s work out what happened, who processed the payment and what evidence can strengthen your refund request.
Free initial checkNo subscriptionNo percentage fee
Free assessment
Check my charge
Enter the details you know. You can add evidence in the next step.
Your evidence stays private and is never used to access your bank.
We help you understand your options and prepare your case. We do not process refunds or guarantee approval.
Refund help by problem
Start with what happened.
Use a practical guide to understand the evidence and route before submitting your request.
One clear recovery journey
Know what to do next—not just what to write.
02
Check your evidence
See what strengthens the case and what information is still missing.
03
Follow the right route
Use the verified company process instead of searching across support pages.
04
Track every next step
Prepare follow-ups, understand replies and watch important deadlines.
A clearer first answer
See what your assessment can reveal.
Your result turns the details you provide into a practical evidence check and a recommended route. Every case is different; this fictional example shows the format.
Example assessment
Unexpected Apple subscription renewal
- Likely payment route
- Apple
- Strongest evidence
- Cancellation confirmation and receipt
- Evidence still needed
- Screenshot showing cancellation date
- Recommended next step
- Request the refund through Apple
With the $9 guided case
Generate an editable request based on your confirmed facts, then follow the company-specific submission steps.
Company-specific refund guides
Follow the process published by the company.
Each guide distinguishes the company providing the service from the platform that processed the payment, links to the official route and displays when its information was last checked.
View all company guidesSimple pricing
Check for free. Pay once when you’re ready.
Initial assessment
Free
Find the likely payment route and understand what evidence your case still needs.
- Identify the merchant and payment route
- Upload and review transaction evidence
- Receive an evidence-strength score
Guided recovery case
$9 once
One payment unlocks the guided tools for one recovery case.
Your $9 guided case includes:
- A personalized refund request based on confirmed facts
- An editable draft you can save and copy
- Company-specific submission instructions
- A direct link to the official support route
- Your evidence checklist and strength assessment
- Your private case record and evidence in one place
- Recommended follow-up actions for the case
You pay only after seeing your free assessment. No percentage is taken from your refund. Payment does not guarantee that the company will approve your request.
MyResolveCenter provides guidance and document-preparation tools. It does not guarantee a refund or provide legal representation.