Amazon Prime refund guide

How to cancel Amazon Prime and check for a refund

Review your Prime membership, end renewal and ask Amazon about refund eligibility for the current membership period.

Start with the correct payment route

Prime terms and refund eligibility vary by Amazon marketplace and use of membership benefits. Use the Amazon account and marketplace that billed you.

What to do

1
Sign in to the Amazon marketplace that charged you.
2
Open Prime Membership and review the renewal details.
3
Choose the option to update, cancel or end the membership.
4
Contact Amazon customer service if you need the charge reviewed for a possible refund.

Guidance checked against the company source on October 7, 2026. Policies and eligibility can vary by purchase, location and payment route.