NordVPN refund guide
How to cancel NordVPN and request a refund
Stop automatic renewal and check whether a NordVPN purchase falls within its published refund policy.
Start with the correct payment route
NordVPN publishes a 30-day money-back guarantee for eligible new subscriptions. App-store purchases and renewals can follow different rules and routes.
What to do
- 1
Sign in to Nord Account and confirm the purchase date and payment route.
- 2
Cancel automatic renewal if you do not want another charge.
- 3
Review the refund-policy exclusions before submitting the request.
- 4
Contact NordVPN support within the applicable period and retain the response.
Guidance checked against the company source on October 7, 2026. Policies and eligibility can vary by purchase, location and payment route.
NordVPN’s official refund policy